1. At Flowing Zen, we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our sites, flowingzen.com and/or flowingzen.mykajabi.com.
2. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
1.1 Our Sites, flowingzen.com and flowingzen.mykajabi.com, are owned and operated by Flowing Zen Studio, LLC, a limited liability company registered in Florida at the address 7870 NW 37th RD #350, Gainesville, FL 32606.
1.2 Our data protection officer is Anthony Korahais, who can be contacted at info@flowingzen.
1.3 We are a member of the National Qigong Association.
3.3 Email addresses
3.4 Demographic information such as postal code
3.5 Financial information such as credit cards numbers (on purchase only)
3.6 IP address (automatically collected)
3.7 Web browser type and version (automatically collected)
3.8 Operating system (automatically collected)
3.9 A list of URLs starting with a referring site, your activity on our site, and the site you exit to (automatically collected)
4.1 All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.
4.2 We use your data to provide the best possible qigong, tai chi, and meditation services to you. This includes:
4.2.1 Providing and managing your e-learning Account;
4.2.2 Providing and managing your access to Our Site;
4.2.3 Personalising and tailoring your experience on Our Site;
4.2.4 Supplying Our [products and] services to you;
4.2.5 Personalising and tailoring Our services for you;
4.2.6 Responding to communications from you;
4.2.7 Supplying you with email newsletters, updates, specials, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the “usubscribe” button at the bottom of any email;
4.2.8 Market research;
4.2.9 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
4.3 In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data.
4.4 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR Facebook messenger AND/OR with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
4.5 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject;
d) processing is necessary to protect the vital interests of you or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
5.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
5.2 Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.
5.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
5.4 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
6.1 We may share your data with other companies in Our group. This includes Our subsidiaries, AND/OR Our holding company and its subsidiaries.
6.2 We may contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We currently contract with: ActiveCampaign, Kajabi, PayPal, Stripe.
6.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
6.4 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
7.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.
When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details AND/OR by managing your Account).
9.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
9.3 You may withdraw your consent for Us to use your personal data at any time by contacting Us using the details set out in, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you.
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at firstname.lastname@example.org, or using the contact details below.
11.2 By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for authentication, security, advertising, personalization, analysis, cookie consent.
11.3 The following Cookies may be placed on your computer or device:
|Name of Cookie||Provider||Purpose|
|_kjb_session||Kajabi||Tracks your active admin session so you don’t need to re-login|
|_kjba||Kajabi||Tracks which affiliate has referred an offer purchase|
|_abv||Kajabi||Tracks whether the user wishes their admin previewing bar to be hidden|
|_ga||Google Analytics||Distinguish users for analytics|
|_gid||Google Analytics||Distinguishes uses for analytics|
|_gat||Google Analytics||Throttles the request rate|
|AMP_TOKEN||Google Analytics||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.|
|_gac_<property-id||Google Analytics||Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.|
11.4 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
11.5 The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.
11.6 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
11.7 You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalization settings.
11.8 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
Under the GDPR, you have:
12.1 the right to request access to, deletion of or correction of, your personal data held by Us;
12.2 the right to complain to a supervisory authority;
12.3 be informed of what data processing is taking place;
12.4 the right to restrict processing;
12.5 the right to data portability;
12.6 object to processing of your personal data;
12.7 rights with respect to automated decision-making and profiling (see below).
13.1 In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.
13.2 The right described above does not apply in the following circumstances:
a) The decision is necessary for the entry into, or performance of, a contract between the You and Us;
b) The decision is authorized by law; or
c) You have given you explicit consent.
13.3 Where We use your personal data for profiling purposes, the following shall apply:
a) Clear information explaining the profiling will be provided, including its significance and the likely consequences;
b) Appropriate mathematical or statistical procedures will be used;
c) Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and
d) All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.